Century Pines Resort - Cameron Highlands

Upon check-in, Front desk are helpful & friendly. The room is spacious and new. Very convenience to food stall.

No fan in the room.Abit stuffy. Good green view but noisy in the a.m cos of the mosque. Wi-fi access are limited. Weekday breakfast choice are limited.

The exterior and interior designs are good. The weather is nice and good for doing nothing.

The rooms and the amenities are awfully dirty and it ruined the nicely designed / built hotel. The room I have stayed was too close to other houses.

This is our 5th times staying in this hotel. Noticed that they have changed the receptionist which is more friendly with smiling face. Nice hotel with bigger room. Rate is quite reasonable & easy accessible. Location is not really congested, just walking distance to tanah rata town

the breakfast buffet was very bad on quality and most of the pan is empty. Quality drop since the last time we stayed. The room is not well maintain, stain on the floor. Bottle of water only gave on the first night stay. Disappointed and might not stay in the hotel again

Hotel was nice , can stay again in this hotel. Breakfast was just Ok. Location is not bad at all.dining are are near by no issues

Wifi was only available in the lobby.

there were many eateries and shops conveniently located near the hotel which serves as a consolation for the fair and poor experience at this hotel.

1.Safety hazard at the lobby area - there was a scaffolding ladder without any cordon or warning sign. 2.There was no follow up on availability when we requested an upgrade. 3.Operator was unhelpful and sounded irritated when we asked for connection to another room. 4. There were a few brown stains on the bedsheet which gave us an impression that the bedsheet was not cleaned. 5. Some of the power sockets were not functioning. 6. Standing lamp was faulty.

The Duplex Suite was excellent for 4 adults & 2 kids. Good location with good restaurants and convenience nearby. Good breakfast menu too. Not too close to main road.

Was not well equipped with indoor slippers and not enough pillows during peak days.

Overall, the hotel room is big. The King Size bed is enough for 4 of us (2 adults & 2 children).

Room partition need to be improve because it is not sound proof. I think children under 10 shall not be charge breafast fees

We stayed in Century Pine for 3 days in a deluxe room.The room was very big and comfortable as we travelled with 2 kids.The room is suitable for ppl with family.

The breakfast wasnt that fascinating as they don't really replenish the food and the plates and cup were broken as well.

I enjoyed the stay at Duplex suites.The room is spacious,clean and looks newly refurbished.Strongly recommended to those travelling with family.My 3 children,aged 5 to 11, enjoyed running up and down the stair but this could be a problem to parents with younger children.The laminated wood floor is a perfect solution for my son and husband who are very sensitive to carpet dust but just could not stand the coldness of tiles flooring.Since the room is 2 floors,I managed to enjoy my beauty nap peacefully, while my children were having fun watching tv and playing games downstair.I Would surely recommend this room to my friends.

The room is spacious and nicely decorated. Location is great.

Check in and check out quite slow. Suggest check in time should be earlier i.e. 2 pm instead of 3 pm. We try to early check in at 12 noon but the counter staff mentioned not room available. Fair enough. Go again at 2 pm, got some rooms available but they gave to others instead of us. At last they gave our room key at 2:30 pm but room is not yet clean/ready. Understand there is only one person to clean the room. Overall the customer service is poor and the receptions are very slow.

We like the location since we can walk to Tanah Rata town in 5 mins.The buffet breakfast was adequate. We like that we can order freshly cooked eggs and french toast.

the rooms wa very big

Just like about the environment of Century Pines Resort Cameron Highlands. For the breakfast on Saturday before we check out, we took breakfast and the staff was in manner and polite. That is what we like. The website for booking is good and fast but just the hotel making us problem and not confortable about it.

The 1st we check in, the people are not very friendly and also not giving helping hands to carry the luggage for us. The front desk lady was not smilling too and didn't give good service to customers. The worst things was the hair-dryer was burn and with smokes that i get shocked also can't dry my hair. Luckily my boyfriend quickly unplug the plug and i saw the smokes came out from the hair dryer. Terrible. There is one pillow and bed sheets has blood marks on it. There are two lights in the room are not working too. The TV is blur when we turn on and the speaker was spoilt too. When we check out, i told the receptionist about the hair dryer and they treat it nothing and didn't even say sorry to us too. I feel it was really bad about it since the hotel was so nice and the environment is good but the servise is bad. We don't think we will go again, sorry to say that.

Location: Nearer to Busstop and easy approach to Shops and Hotel.

Rate of the hotel is bit higher than the worth of Room. The equivalent 4 Star Hotels in the KL City will cost around RM.150 to 170 only. The servise needs to be improved.